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Ask Prakta
Ask Prakta · your practice assistant
Ask in plain English. Prakta reads the diary, inbox and accounts you allow, then drafts the letter, the chaser or the post. Nothing reaches a patient until a person says yes.
Prepare tomorrow’s clinic
6 briefs ready · 2 results to review
Chaser to AXA drafted
3 claims · waiting for approval
Google post drafted
"What happens at an echo?"
What you can ask
Briefs for every patient, results flagged, letters you still owe.
A list by insurer and age, with chasers drafted for you to approve.
A reply in your style, pulled from the record and the referral.
A Google post or blog draft in plain English, with an image if you want one.
Waitlist patients who fit, ready to offer the slot.
Key findings in two lines, so you know if it needs you today.
Approvals
Every draft lands in one Approvals queue. Edit it, approve it or bin it. Patient messages never go out on their own.
1
A question in chat, a result arriving, a cancelled slot.
2
Letter, chaser, post or offer, drafted with the context it’s allowed to see.
3
One tap in Approvals, on the web or on your phone.
4
Who approved, what was sent and when, in the audit trail.
1
A question in chat, a result arriving, a cancelled slot.
2
Letter, chaser, post or offer, drafted with the context it’s allowed to see.
3
One tap in Approvals, on the web or on your phone.
4
Who approved, what was sent and when, in the audit trail.
Focus mode
Open Ask Prakta full screen for longer work: planning a clinic, going through a month of claims or drafting a run of posts.
Conversations kept on the left
"Do it" cards that open the right screen
Close it and you’re back where you were
Boundaries
Your diary and appointment types
The practice inbox and tasks
Invoices, claims and payments
Your Google profile, rankings and posts
Letters and templates you have written
Send anything to a patient without a person’s approval
Chat with patients on your behalf
Change a clinical record on its own
Filter which patients are asked for reviews
Share your data with other practices
AI this month
You’ve used most of this month’s AI allowance. It resets on 01/11/2026.
Below 70%: nothing shown
No meter, no nagging
AI allowance
Every plan includes AI usage. You won’t see a meter until you’ve used 70% of the month, then a ring appears in the sidebar so you can top up in time.
Hidden below 70%, shown from 70%
Two image options per generation, so it goes further
Top up in two taps, or wait for next month
Questions
Only what your role allows, inside your own practice account. It prepares work for a person to approve and never sends anything to a patient on its own. Data-processing details are on the Security page.
Answer to follow: awaiting client copy.
Answer to follow: awaiting client copy.
Answer to follow: awaiting client copy.
A 30-minute demo, set up around your specialty and your clinics.