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Help centre

Help centre

How can we help today?

Popular:

Set up online booking

Send a claim to Healthcode

Approve a letter on my phone

Connect Google profile

All systems working

Getting started

Set up your practice, clinics, team and calendars.

0 articles

Diary & online booking

Appointment types, sites, booking page and waitlist.

1 article

Letters & scribe

Templates, dot-codes, scribe consent and sending.

1 article

Billing & Healthcode

Invoices, insurer claims, remittances and payments.

6 articles

Grow & Google

Keywords, rankings, posts, AI images and reviews.

2 articles

Ask Prakta & approvals

What it can do, approvals and the AI allowance.

0 articles

Team & roles

Invite colleagues, roles, billing companies.

1 article

Account & security

Sign-in, two-step, data export and deletion.

0 articles

Popular articles

Set up online booking on your website

3 min

Send your first claim to Healthcode

4 min

Approve a letter from your phone

5 min

Connect your Google Business Profile

3 min

Choose keywords for your clinics

4 min

Invite your secretary and set their role

5 min

Video walkthroughs

Your first day in Prakta

4:12

Healthcode claims, start to paid

6:05

Still stuck?

Talk to our UK support team.

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Monday to Friday, 08:00–18:00 (UK time).

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